Shipments in France 

We deliver in all areas of the universe accessible to our unicorns.
In France, we deliver to metropolitan France, Monaco, Corsica, and overseas territories.
Deliveries in metropolitan France are provided either by Mondial Relay or Colissimo domicile without signature:





Delivery in the overseas territories is made according to a price of 15,00 €.
We offer shipping in Overseas from 100€
If you want to be delivered to another European country, you will have to order directly on the site EU of Merci Handy.
Deliveries are made by Colissimo at home without signature and by Mondial Relay at relay point.
It takes 2 to 5 working days to be delivered in Metropolitan France according to the delivery method you would have chosen.

How can I obtain my tracking number ? 

Your tracking number will be sent in the order shipping confirmation email (with two three sweet words, as a bonus). You will be notified by email of the progress of the delivery.
If you have not received it, do not hesitate to contact us by email, or by phone.

Returns

Would you like to return a product? No worries!
You will need to specify: your order number, the product(s) returned, the reason(s) for the return and a refund request by completing  this form to slip into your package.
The address return is the following : 
Merci Handy
71 Rue du Faubourg Saint-Martin
75010 Paris
It is necessary to join this form at the package ! 
We advise you to choose a mode of transport with tracking number. Without tracking number, we will not accept any claim. If the article is refused by Merci Handy, it is returned to the Customer at Merci Handy’s expense without the Customer being able to demand any compensation whatsoever.